New service offering includes an array of equipment training modules, warranty options, preventative maintenance programs and spare parts.
SmartCARE delivers customers an expanded level of global services including a new training curriculum that provides beginner-to-expert level training and certification. In addition, Ambrell-manufactured products, now backed by a two-year warranty, will include an option of up to three years of additional coverage thanks to a new extended warranty program. Finally, a new preventative maintenance program is available that provides system calibration, an electrical and mechanical review, a cooling system review and more to ensure optimal equipment performance.
The SmartCARE Service offering focuses on five key areas of customer value:
Founded in 1986, Ambrell Corporation is a global leader in the induction heating market renowned for its application and engineering expertise. Exceptional product quality and outstanding service and support are at the core of the company’s commitment to provide the best customer experience in the industry. Ambrell is headquartered in the United States with operations in the United Kingdom, France and the Netherlands. All products are engineered and made at the company’s manufacturing facility in the United States, which is IS0 9001:2008-certified. Over the last three decades Ambrell has expanded its global reach through an extensive OEM and distribution network and today has more than 10,000 systems installed in over 50 countries.